Who we are
Nature’s Spring is made by Philippine Spring Water Resources, Inc. (PSWRI), 852 A. C. Cortes Ave, Mandaue City, 6014 Cebu. We are responsible for the personal information you give us through this website and the Nature’s Spring app.
What we collect
- Your name, email address and mobile number.
- Delivery addresses and delivery notes.
- Your orders, Subscribe & Save plans, Droplets and vouchers.
- Messages you send us, such as support and sponsorship requests.
- Device details for app notifications, if you allow them.
- Cookies that keep you signed in and remember your cart.
Why we use it
- To take, deliver and support your orders and plans.
- To run your account, Droplets and referral rewards.
- To answer your messages and requests.
- To send order and delivery updates.
- To send offers, only if you agree. You can stop them at any time.
Who we share it with
We share only what is needed with our delivery teams, our payment provider and the service providers that run our systems. We do not sell your personal information. Provider list
How long we keep it
We keep your information while you have an account and for as long as the law requires for tax and accounting records. Retention periods
How we protect it
We use secure connections, limit who can see your information, and protect our systems against unauthorised access.
Your rights
Under the Data Privacy Act you have the right to be informed, to access your data, to object, to have it corrected or erased, to data portability, and to claim damages. You may also file a complaint with the National Privacy Commission.
Contact our Data Protection Officer
Email DPO email or write to 852 A. C. Cortes Ave, Mandaue City, 6014 Cebu. For general questions, email customerservice@naturespring.com.ph.
Changes to this policy
We will post any changes on this page and update the date at the top.